Kaigen Logistics Guide | How International Shipping and Real-Time Tracking Work

(1) The Current State and Challenges of the Logistics Industry  

The logistics industry is a key component of global business and the economy, efficiently managing the process from product manufacturing to delivery to consumers.

The logistics industry facilitates the smooth distribution of products from manufacturers, wholesalers, and retailers to end users, and in some cases supports international trade.

However, the logistics industry faces various challenges.

As global trade increases, supply chains are becoming more complex, which can lead to unexpected delays and rising costs.

Furthermore, there are many challenges, including regulatory compliance, the pursuit of technological innovation, and a commitment to sustainability.

(2) Kaigen Logistics: Company Overview and Features    

Kaigen Logistics is a trusted partner providing comprehensive logistics solutions both domestically and internationally.

With extensive experience and expertise, we provide efficient and reliable logistics services to clients across various industries.

Our key strength lies in our ability to provide advanced services by leveraging our unique network and cutting-edge technology.

We also possess the flexibility to provide customized solutions tailored to each client’s needs, regardless of their size.

Kaigen Logistics also prioritizes supply chain transparency and provides tracking tools to its customers.

Furthermore, Kaiyuan Logistics is committed to sustainability and environmental responsibility, constantly seeking and actively implementing ways to minimize its impact on the global environment through its operations.

Through these initiatives, Kaiyuan Logistics has established itself as a trusted partner in the logistics industry.

(1) Details of Comprehensive Logistics Services  

Kaigen Logistics offers comprehensive logistics services.

These include transportation, warehouse management, inventory management, packaging, import and export customs clearance, and door-to-door delivery.

・Transportation

We combine multiple modes of transportation—sea, air, and land (truck and rail)—to ensure products reach their destinations quickly and efficiently.

・Warehouse Management

Haiyuan Logistics provides comprehensive solutions for product storage and distribution.

For example, we handle temporary storage, inventory management, order fulfillment, and quality control.

・Customs Clearance

We assist with import and export customs clearance, smoothly handling customs duties, regulations, and other trade-related issues.

・Tracking and Reporting

Thanks to Kaiyuan Logistics’ advanced IT system, users can track shipments and view reports in real time.

This service is highly praised for its transparency, efficiency, and convenience.

(2) Shippable Items and Restrictions  

We handle a wide variety of items, including general consumer goods, food, pharmaceuticals, industrial goods, electronic devices, and vehicle parts.

We also provide specialized transportation services for hazardous materials, refrigerated goods, and oversized cargo in special cases.

However, due to international regulations and laws, we cannot handle certain goods whose transport is restricted or prohibited (e.g., weapons, explosives, illegal drugs, specific animals and plants, and other regulated items).

We verify that our clients’ goods comply with laws and regulations and provide guidance and support to ensure that no issues arise.

(1) Description of the Delivery Tracking System    

Kaigen Logistics has implemented an advanced shipment tracking system, allowing clients to track the current status and location of their cargo in real time.

This ensures security and allows clients to manage the entire delivery process.

This tracking system uses technologies such as barcodes and RFID tags to assign unique identification information to each package or pallet, enabling tracking throughout the entire logistics process.

The tracking system records each step of the journey, from the moment the cargo leaves the warehouse, through transit points, until it reaches its final destination.

(2) Tracking Methods and Key Points  

Yukai Gen Logistics’ tracking system is easy to use.

First, access the online tracking tool using the tracking number you receive when shipping your cargo.

Then, simply enter the tracking number to view the current location and status of your shipment.

You can also set up automatic tracking updates via email or SMS.

A key point is that if any issues arise during shipment, the tracking system instantly notifies the client, allowing them to take appropriate action.

For example, if there are unexpected delays due to weather or traffic issues, the tracking system allows you to quickly recognize the impact and make adjustments as necessary.

(1) What are customs duties?  

A tariff is a type of tax levied on goods when they cross a national border in international trade.

They are used to protect domestic industries from foreign competition, secure a source of government revenue, or promote specific trade policies.

Tariffs are generally calculated based on the type of goods, price, weight, country of origin, and other factors.

(2) How to Calculate Tariffs  

The specific method for calculating tariffs varies depending on the classification, valuation, and origin of the goods, based on customs laws and tariff schedules.

・Classification of Goods

Countries generally adopt an international commodity classification system known as the Harmonized System (HS).

Under this system, goods are classified under specific codes, and the tariff rate corresponding to that code is applied.

・Valuation of Goods

Customs duties are generally calculated based on the customs value of the goods (CIF value: Cost, Insurance, and Freight).

・Origin of Goods

Tariff rates may vary depending on the country of origin of the goods.

This is due to free trade agreements (FTAs) or preferential tariff arrangements concluded between specific countries or regions.

(3) How to Pay Customs Duties    

Kaigen Logistics provides support to ensure a smooth customs duty payment process for imports.

Typically, customs duties are paid directly to customs upon the arrival of the cargo in the destination country, or Kaigen Logistics pays them on your behalf.

Kaigen Logistics provides clients with comprehensive services related to accurate customs duty calculations, advance payment of customs duties and other associated costs, customs duty payment procedures, preparation and submission of necessary documents, and other customs clearance-related tasks.

This allows clients to manage the import process easily and efficiently.

(1) Invoice Creation and Delivery Process

After a series of services has been performed, an invoice is automatically generated.

The invoice clearly states information such as service details, fees, taxes, payment due dates, and payment methods.

Invoices are typically sent to clients via email.

Specifically, after Kaiyuan Logistics completes the service, the company’s system automatically generates an invoice.

The generated invoice is sent to the client’s registered email address.

(2) How to Download Invoices Online  

You can log in to your account to view and download invoices online at any time.

This allows clients to manage their expenses and review past invoices as needed.

The specific procedure is as follows: First, access the Kaiyuan Logistics website and log in to your account.

Next, navigate to the "My Account" or "Invoices" section.

On this page, you can view all received invoices, open each one to check the details, and download them in PDF format or other formats.

Go to the "Invoices/Tracking" page on the Kaigen Logistics official website.

https://japan-kaigen.com/download/

Enter the tracking number in the cargo tracking search box. It consists of "DQ" followed by a 7-digit number.

Click "Sagawa Inquiry" on the search results screen to track the shipment within Japan.

You can also download the "Invoice/Import Permit."

To download the import permit, enter the registered phone number or email address.

(1) Factors Affecting Shipping Costs      

Shipping costs for Kaigen Logistics when using hubbuyer are determined based on the following factors:

・Weight of the shipment

Generally, the heavier the cargo, the higher the shipping cost.

However, if the volumetric weight (calculated weight based on the size of the shipment) is greater than the actual weight, the volumetric weight will be applied.

・Cargo Size

The larger the cargo, the higher the shipping cost may be.

In particular, if the shipment exceeds certain dimensions, additional fees may apply.

・Destination

Shipping costs vary depending on the destination region.

Generally, shipping to urban areas is less expensive than shipping to suburban or remote areas.

・Special Handling

Shipping costs for cargo requiring special handling (e.g., hazardous materials, refrigerated goods, etc.) are higher than for standard cargo.

(2) Shipping Cost Calculation Examples and Quotation Methods    

At Kaigen Logistics, you can easily and quickly calculate shipping costs and obtain quotes using hubbuyer’s international shipping quote tool.

The procedure and calculation examples are shown below.

① Entering Cargo Information

First, access the quote tool and enter the required information, such as the cargo’s weight, dimensions, type, origin, and destination.

You can also select the shipping method (e.g., Express, Standard, Economy) and any special handling requirements.

② Automatic Shipping Cost Calculation

Based on the information you enter, the tool automatically calculates the shipping cost.

This calculation is based on KaiGen Logistics’ latest shipping rate table and the agreed-upon shipping terms.

③ Quote Confirmation

The calculation results are displayed immediately and provided along with a detailed breakdown (base fee, fuel surcharge, special handling fees, etc.).

For more details, please refer to the YouTube video (https://www.youtube.com/watch?v=CXjBUPfSsjU).

(1) Kaigen Logistics' Strengths    

・Reliability

Here are the reasons why so many businesses rely on Kaigen Logistics as a trusted partner.

We guarantee on-time delivery and the safe transport of cargo.

We also provide flexible services tailored to our customers’ needs and respond promptly should any issues arise.

・Efficiency

We maximize the efficiency of logistics processes through our advanced logistics management system and experienced team.

This allows our clients to save costs and improve business productivity.

(2) Kaigen Logistics as a Partner  

Kaigen Logistics is not just a logistics company; we serve as a partner supporting your business success.

・Supporting Business Expansion

We provide the necessary logistics solutions as your business expands from domestic to international operations, or from small-scale to large-scale operations.

・Optimizing Logistics Processes

We analyze your logistics processes and make recommendations for optimization.

This enables our clients to reduce logistics costs and improve logistics efficiency and reliability.

・Continuous Improvement

We build long-term relationships and pursue continuous improvement and growth.

Even if a client’s business changes or new needs arise, Kaigen Logistics will develop new solutions to address them.

These are the reasons why Kaigen Logistics holds a leading position in the industry and has earned the trust of many companies.

(1) Frequently Asked Questions      

Q1: “Are there any items that Kaiyuan Logistics cannot ship?”

A1: Yes, due to international shipping regulations, certain items—such as hazardous materials, illegal items, and some perishable foods—cannot be shipped via Kaiyuan Logistics.

For a specific list of prohibited items, please visit our website or contact customer service.

Q2: "What should I do if I can't track my package?"

A2: First, please make sure you have entered the tracking number correctly.

If you are still unable to track your package, please contact our customer service.

We will resolve the issue directly and provide you with an update on the status of your shipment.

Q3: "What are the consequences of failing to pay customs duties?"

A3: Failure to pay customs duties may result in delays in customs clearance or fines.

In serious cases, your shipment may be confiscated. Therefore, please be sure to pay customs duties appropriately.

(2) Contact Information  

If you have any questions or would like to discuss KaiGen Logistics’ services, please contact us using the following methods.

・Email

Please contact us at our email address (e.g., info@haiyuanlogistics.com).

We typically respond within 24 hours.

・Phone

You can also call our Customer Service Center during business hours (e.g., +86-10-12345678).

・Online Chat

You can use the live chat feature on our website to ask questions immediately.

・Social Media

You can also contact us through our social media accounts, such as Facebook, Twitter, and LinkedIn.

What did you think?

Logistics services are a critical factor in business growth and success.

If you’re looking for the optimal logistics solution tailored to your business needs, please feel free to contact us.

At hubbuyer, we wholeheartedly support the success of businesses aiming to expand their import operations from China.

If you have any questions or concerns, please feel free to contact us at any time.

Leave your Alibaba and Taobao sourcing, as well as FBA direct shipping, to hubbuyer.